HubSpot Ideas

YiRui_Chua

Update campaign influenced contacts data retroactively

Hi team,

As of now, influenced contacts when added into the campaign, remains within it despite the assets being removed. 

For instance, if a customer were to accidentally associate static lists to the campaign and remove them immediately after, the influenced contacts data would not remove those contacts from the static lists.

 

This makes it difficult for the customer especially if their campaign is already mid-way. thank you!

2 Replies
TWatkins9
Participant

Seconding, running into this issue currently and I have no idea why this isn't native logic.

RLicau
Contributor

I'd also love to do this. I had a case where I added the wrong contacts to a workflow and couldn't remove those contacts as "influenced contacts" from that campaign. the number was inaccurate.