HubSpot Ideas

MScaramastra

Unsubscribe for Transactional Email

Currently, Unsubscribe in HubSpot only affects marketing email. There should be a setting or unsubscribe explicitly for transactional email too. 

1 Reply
EParzek
Contributor

Agreed. We've had to handle this manually with a transactional opt out list for people who ask to be unsubscribed even when they're already opted out of all marketing email. Its a pain.