HubSpot Ideas

HappyChicken

Unpublish form

I would like to see the option to unpublish a form and or to set a limit to the submissions. For example I would like to set a limit of 100 submissions due to a webinar subscription.

 

November 7, 2022
Edit: 931 days and counting. Can someone please make this a meme?

 

April 6, 2023

Edit: 1081 days and counting. This isn't funny anymore.

 

January 2, 2024

Edit: Day 1352 – Still no option to unpublish a form or cap webinar sign-ups. We're considering switching to smoke signals for faster results! 😂

 

Come on, tech wizards, let's make this happen before we're sending messages via carrier pigeons!

159 Replies
XJolicoeur
Member

It is possible to do so !! But there is a work-around!

 

In order to do so, you need to create the form inside a CTA.

The CTA (sticky-banner, pop-up box, slide-in, embedded, etc) can be unpublish at anytime.

 

That way, you will be able to unpublish and keep the data.

 

Let me know if its working for you too!

 

Cheers,


Xavier

 

 

Unnati_S
Member
Can you please share a video showing the steps to do it?

Thanks much!
IMcDonald
HubSpot Product Team

Hi folks,

I’m Ian, the Product Manager for HubSpot’s Forms tool.

 

Thank you all for taking the time to submit, upvote, and comment on this Idea. I'm happy to report that this Idea is now In Planning! This means that our engineers are actively building this feature.

 

The product development process is always filled with unexpected bumps and hurdles, so I can't give a timeline, but I am confident in saying we'll deliver this feature as soon as possible.

 

All updates will be relayed on this thread, so stay tuned!

 

Best,

 

Ian

CarrieGallagher
Participant | Platinum Partner

This is a sorely needed feature -- any updates on when this will be available?!

JLoomis
Contributor

Unbelievable that this was not an MVP feature.

CarrieGallagher
Participant | Platinum Partner

I reached out to support recently about unpublishing/archiving some old forms and this still isn't an available feature?! I obviously don't want to delete them because there are old submissions, but it's ridiculous to have them in a list of published forms, and then to need to filter them out of any reporting. Come on, HubSpot. This should be an easy one.

ktrahan
Member
I agree. Maybe it will happen before the cost increases.
politzer
Member

@IMcDonald is there any update on timing please? Running into needing this today

AnnaK-GF
Participant

I would love to be able to add a message to the form that says something like 'This form is no longer taking new submissions.' Sometimes, when we manage a limited-time offer or registration and we email our database about it, we get submissions even after the offer is over.

 

Of course, I can use the thank-you message to let people know, but by that time they put in the effort to submit the form, so it's not a fantastic UX for them.

SealaB
HubSpot Employee

+1 for customer

jadazzi
Member

@IMcDonald Hi,

9 months for a feature in development with no updates is kinda long. Any ETAs or news? I'm somewhat new to hubspot, but I cant believe that this is not already an option. 

I am cleaning up the instance of the company I just joined, we also got the operations pro hub that is supposed to help with Data Quality and am trying to clear any unused properties, forms, emails etc. The inability to unpublish forms is making it very difficult for me to archive properties or disable properties that might have been useful at a time but no longer. Obviously, I dont want to delete the related data, but I dont want it visible or usable anymore. Can we have any kind of update here?

mike_rise
Member

@IMcDonald - any updates? @hubspot 

ogosdeck
Member

So glad to see this is in planning, but crossing my fingers we get this functionality before the end of the year! Surprised this doesn't exist already for forms, especially when this exists for other types of assets. As others have said, deleting old forms isn't an option as we don't want to lose submission data but we're left with an endless list of inactive forms to filter out of reporting, to sift through when adding forms for a landing page, etc. After 11 months "in planning" hoping this is close to launch! 

insanenutman1
Participant

Sometimes it's just easiest and fastest to put the URL of the form directly in the button on a Marketing Email instead of using a Landing Page.   For registration forms, when the registration limit is reached, there needs to be another fall back page, like a Landing Page or something.  Some page without a button.

GHalverson3
Member

I asked for an update since this idea has now been in planning stage for almost a year and was told some updates may take up to 3 years and there's no way to get a status update other than subscribing 😞 Additionally, if you delete the form, you lose the data. So we won't be able to reference who submitted to what, which is why so many are hesitant to just delete a form. Would love for this to be escalated considering how many webinars or other events we're inevitably going to need forms for within 3 years.

k1m
Member

Wow! I am just shocked and amazed that this is still not available..... 

Seriously HubSpot - stop giving us all the ai glitz and glamour for a moment and give us some basic essentials for a change!

HVogt
Participant | Gold Partner

@HappyChicken sadly it looks like you will need an "edit" update with another 365 days added to the count. 😔 

HappyChicken
Participant

@HVogt I would have! But since it's "In Planning" I can't edit my original text anymore..  😁

margreetwiegers
Member

is there an ETA on this being completed?

we have been experiencing bot traffic on some of our forms and want to un-publish them. Which we can't.

A lot of our reporting is built based on 'registered using form x' - which will be unusable if we delete the form as is suggested by HS support.

Would be great to have this option, to unpublish the form - to prevent any further fake entries in to our database