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Hi,
I noticed there are a few separate requests for folders in separate areas of Hubspot, but couldn't find a more general idea like this, so I figured, let's create something new. Sorry it's not as specific, but I feel like in practice, this could all be 1 big improvement epic.
As a marketing and admin user, I'd like folder functionality to:
A) work the same across Emails, Landing pages, Workflows, Contact Lists and anything else where there's more than one of it.
Currently, I can create subfolders for emails, but not for landing pages. This is tedious, as our projects are usually divided and organized across more than one axle.
For example:
Events/Event 1
Events/Event 2
Or even deeper:
Evergreen Campaigns/Evergreen 1/Landing Pages
Evergreen Campaigns/Evergreen 1/Confirmation Pages
etc.
B) make the folders actually behave like folders in a file system (like Finder or Windows Explorer).
For example with emails: right now, I can create folders til I'm blue in the face, but the default view is always the root list of everything, no matter where these emails are actually stored. I have to click Folders, then navigate to the folder the email(s) I'm working on is/are in, every time the emails list loads.
This last bit is crucial and really annoying for general workflow speed. I experienced these two annoying things today:
To summarize: for daily operation I'd love it if there was a unified folder system across all assets, that behaves more like you'd expect from a folder system:
For example, see Eloqua's folder structure. The same unified interface for folders and templates across all assets, and works like you'd expect.