HubSpot Ideas

kathigross

Undo email send

We need this option! Unless we send from Gmail, we cannot "unsend" from Hubspot. Using HubSpot to send emails is a better option for me and I need a way to "unsend" from the platform. 

94件のコメント
PurelyHRCait
メンバー

Sometimes you send a template and as it's sending, realize that it's incorrect. Gmail and Groove both give the option for a 30 second delay in which you can stop the sending and save the embarassment of an incorrect email.

DY
メンバー

I totally agree! I've needed that feature on multiple occasions.

granthensel
メンバー

This would be extremely helpful. Accidentally send an email? Click "unsend" to bring it back and make the changes you need before sending it. 

JacobMK
メンバー

Please! Undo button= game changer

 

An undo button for Tickets would be great as well. Ideally, there would be a send delay that was customizable.

CMaar
メンバー | Platinum Partner

When sending mails directly out of Hubspot is is not possible to recall or "undo" e-mails as for example it is in GMail. It woudl be great to have a feature where I can setup a time frame that would allow me to recall a Mail during this time that I have just sent. For example, when I accidenatlly press teh send button or noticed that I forgot an attachment and so on.

Best regards,
Chris

matt-dtplus
メンバー

Recalling an email or sequence within a brief window; the same way you currently can when sending directly from Gmail.

 

 

SEAliling
メンバー

This is really helpful.  I just sent an email to a different person. 

As it is, when you send an email from a deal, the default recipient is the contact associated with it. Trying to create a new email and send it to another colleague with feedback and all, AND sent it to the associated contact instead!

Jamendola
メンバー

Need an undo button!

Digna
投稿者

This is a needed feature in Hubspot and standard in most other emailing platforms.

Would prevent me from having to leave Hubspot just to send 1:1 emails.  

Think of how much time would be saved if you did not have to leave Hubspot just to send a personal email. 

Save so much timeSave so much time

KPater
参加者

I would like to add my voice and vote to this idea. Would definetely be a good addition.

RResendes
メンバー

Yes!

To piggyback on this issue....

My error occured when the tool chose who my email was from.  

We respond either as Company A or Company B depending on which each client is affiliated.  In this case, the client is assigned to Company B and has all prior emails from Company B yet when creating an email, it seems to choose A or B at random.  It would be helpful if the auto 'from' email either HAD to be chosen manually or auto defaulted to the company it is assigned to. 

Ultimately, yes, this was my fault, but help a sista out with a recall for human error.

Momo37
メンバー
 
 
 
I totally agree! I've needed that feature on multiple occasions.  Great suggestion!
MKoop
メンバー

This would be a great addition!

JNeumann
メンバー

We need the Recall an Email as well as a Back Arrow, please.  These are two very important items.

SFaber
メンバー

This feature would be very helpful! 

margaret4ster
メンバー

This has been on my wishlist for so long...

 

Even if all emails are suspended for 10 minutes as default, it would give us enough time to pull it, cancel or edit if needed and re-send. There could also be a force send option or a feature to turn off the entire default all together.

 

Please, please make our wish come true!

Cindylin
メンバー

This is really helpful!!!!

EUnderwood
メンバー

This would be extremely helpful! I would love to be able to send all my emails from HubSpot, rather than having to switch back to my Gmail, but it's just too risky without this feature!

ATeam8
メンバー

Please enable this feature. This very helpful if any error was made. 

hyauwenas
メンバー

Up!