Undo email send

kathigross

We need this option! Unless we send from Gmail, we cannot "unsend" from Hubspot. Using HubSpot to send emails is a better option for me and I need a way to "unsend" from the platform. 

HubSpot-Updates
Status aktualisiert zu: In Development
December 08, 2025 10:55 AM

Hi all! 'undo send' is now in development for emails sent from Conversations Inbox or Help Desk. The email editor on an object page is a different bit of code, and we hope to get to that some time after learning from/shipping what we are doing in Inbox and Help Desk.

106 Kommentare
MFisher9
Mitglied

@hubspot 

 

It's surprising that this feature hasn’t been introduced yet, especially after several years.

 

The addition of an undo option with a short delay, perhaps a 5-second countdown, after clicking respond?

jagjag92
Mitwirkender/Mitwirkende | Diamond Partner

Five years later, I'm still looking for this one 🙂 

KKoval
Mitglied
Ya let it go - they do not follow through on dev request
danmoyle
Koryphäe | Platinum Partner

Just had this converstion today with a client. "The undo feature would come in clutch."

 

K_Brown
Mitglied

Adding another +1. This would be incredibly useful.

Status aktualisiert zu: In Development
EricHirsh
HubSpot-Produktteam

Hi all! 'undo send' is now in development for emails sent from Conversations Inbox or Help Desk. The email editor on an object page is a different bit of code, and we hope to get to that some time after learning from/shipping what we are doing in Inbox and Help Desk.