HubSpot Ideas

kathigross

Undo email send

We need this option! Unless we send from Gmail, we cannot "unsend" from Hubspot. Using HubSpot to send emails is a better option for me and I need a way to "unsend" from the platform. 

94件のコメント
SGrundy
メンバー

I woud like the ability to drag an email back, UNDO SEND, when sending emails direct from HubSpot.    At the moment this function is not available.  I believe this is an important feature of emailing and being adle to stop an email can be a life saver sometimes.

 

 

CMakolandra
投稿者

Yes, this would be a wonderful feature! We send a lot of sales promos to our existing customers and people make mistakes so it would be nice to unsend something!

ChetanSodhi9
メンバー

Any progress on this request?

VChien
メンバー

📌Kindly prioritize the development of the 'unsend'/'recall' feature, as it is extremely helpful for our users. Thank you so much. 🙏 🤝

AJones14
参加者

AGREED - Can this be a feature? Emails sent to internal team have accidentally gone to a client in the past and this is not good. And this is an easy mistake for new people to make as well.

OParkes
メンバー

This is a standard feature in other CRMS for Support teams and is strongly requested please.

FPalmisano
投稿者

Agree, this would be a really useful implementation!

RPauna
メンバー

This would be a great idea. CUrrently hubspot has this function for marketing emails, however not for sales emails which is a shame

BSantos6
参加者

PLEASE

kmoghaddam
メンバー

Yes, I need undo send. Thanks 

JTamphya
メンバー

I've been waiting for so many years already.

Can't we know what is the ranking of that option? 🙂

KKoval
メンバー
Agree!
JAlmonte16
メンバー

Yes, undo send would be a much needed feature. Our team sends emails through HubSpot tickets. Sometimes we make a minor error and have to correct it with a follow-up email.

mannsuper07
メンバー

The lack of this feature has me sending emails in Gmail instead of Hubspot.
I WANT TO STAY IN HUBSPOT to send emails...
Please add this feature.
Thank you!

JEaton39
メンバー

This would be so useful! It is so easy to accidentally write a message in the email tab instead of comments tab as they are so close together!

CSchulte5
メンバー

In Gmail there is a feature to delay emails from sending if you want to hit the undo button and edit items before they are sent. This feature would be highly valuable within Hubspot both on Contact pages and in the inbox and could be edited on a personal user level for the duration or if the feature is active. 

 

Additionally, if the verbiage "see attached" is in the message, Gmail asks "did you mean to attach a document" before allowing you to send to help with forgetting to include attachments. This feature would also be helpful.

OPanjwani
メンバー

I totally agree, sometimes there could be mistakes and we should have that capability to unsend or recall sent emails and correct our mistakes.

basdenhoed
参加者

This is definitely a good feature. For both starting sequences and sending e-mail.

SZhang0
メンバー

totally. it will be amazing to have this function

taryn1
メンバー

+1 our team is having a hard time feeling confident with emailing through hubspot due to the lack of this feature