HubSpot Ideas

kathigross

Undo email send

We need this option! Unless we send from Gmail, we cannot "unsend" from Hubspot. Using HubSpot to send emails is a better option for me and I need a way to "unsend" from the platform. 

94 Kommentare
MHeegard
Mitglied

I'm gonna hop on here and say we absolutely need this.  Sometimes you notice a gramattical erorr or forget to add an attachment.  Gmail supports this, but not HubSpot

DJadro
Mitglied

A vote from me too!

Ogbe
Mitglied

I completely agree. It would be great to have the option to "Unsend Emails" as seen in other applications 

kaburke
HubSpot Employee
caiodonald
Stratege/Strategin | Diamond Partner

Currently, when working through the inbox featur ein HubSpot, you can respond and work with any emaisl you get from customers, but differently from general email tools you don't have a buffer time on that email send.

 

After you send an email on google you have a few seconds you can cancel the send in case you see some typos, or forgot to attach something or add someone to the thread.

 

I had my customers complaining about this specially because when multi-tasking so this feature would be amazing.

LButterfield
Mitwirkender/Mitwirkende

Yes absolutely, especially where teams are trying to come out of Outlook and use Hubspot instead. It is daft having to use the email client for some functionality and Hubspot for others. 

TAdmin7
Teilnehmer/-in

We need the undo send button!

Such a basic functionality in all email inboxes and Hubspot being such an email-dependent platform.

tejasoza
Mitglied | Partner

Yes we need to be able to recall an email sent from HubSpot! It is very important for our clients. 

RoderickGill
Mitglied

We need the functionality to recall an email sent from HubSpot! This is very important for our clients and investors.

MBrewer
Mitglied

Yes, we need to be able to recall or "unsend" emails sent from Hubspot. This is an important tool for any customer support team.

LWehmeier
Mitglied

Definitely need this option

MBeavis
Mitglied

Here to, really need this feature. Just sent wrong attachment and no way of recalling email. 

MHanda
Mitglied

Much needed feature, please implement

Mark_JohnsonUK
Mitglied

I've literally just emailed someone called Paula starting Hello Paul, 😧😳... please add.

ODobier
Mitglied

I agree! This feature would be super great to have! I accidentally sent an email too early and would love to recall it. 😊

MDickens
Teilnehmer/-in

Agree - just needed this feature. Please add

BStefl4
Teilnehmer/-in

This one would be a game changer for us. My team bounces back and forth between emailing in hubspot and outlook. Bbringing email recall into hubspot would be a major variable in getting the team to use hubspot sales email more. thanks

katiebroyles
Teilnehmer/-in

Just had an employee ask if there was a way to do this, and I couldn't find a solution, and it's embarrassing to double email a contact when we could easily just recall it if they had sent it through outlook or gmail.  When can we get this created?

Jacobdownie
Mitglied

I concur. It is so annoying when you realize you missed something. Gmail gives you that few seconds to change your mind.

Jacobdownie
Mitglied

Hopefully we can make enough noise for the Hubspot team to listen!