HubSpot Ideas

doter

Understanding Owner Status for live chat

Hi all,

I want to make sure that the "Assignee" feature has been renamed/rebranded to the "Owner" feature which is the dropdown located in the left sidebar menu.

 

This document refers to that dropdown as the "Assignee"

This document refers to that dropdown as the "Owner"

 

Also, changing the "Owner" dropdown should not change the Contact Owner, right? I first though they were directly linked, then I saw them as separate entities, but now I do not want to make assumptions. Using "Owner" for both is confusing.

 

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