Hi @TKaufman5 ! We do our best to filter out what we have high confidence is non-human interaction, but it's certainly possible some is slipping through. If you've got repeatable examples, I'd encourage you to file a support ticket to see if something is broken.
Hi folks! For sales email, we actually filter out bot activity before it gets to your analytics (see KB article). Does this solve the ask in your minds, or are you saying you wish we would show you how much bot activity you're getting?
Hi folks! For sales email, we actually filter out bot activity before it gets to your analytics (see KB article). Does this solve the ask in your minds, or are you saying you wish we would show you how much bot activity you're getting?
HRoberts - I wonder how accurate that filter is; I have seen definite examples of bot activity being logged as user activity and can replicate it easily at certain accounts. I now know the pattern at a few particular accounts so if I see anything outside of that, then I know that it is indeed a target and not the bot.
Hi @TKaufman5 ! We do our best to filter out what we have high confidence is non-human interaction, but it's certainly possible some is slipping through. If you've got repeatable examples, I'd encourage you to file a support ticket to see if something is broken.
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