I have a client Jack.org. Their name is not "Jack".
But I can't use their name in social media posts within Hubspot because it gets published with the Hubspot shorted URL instead of their brand name.
How about a feature so that if I put square brackets around the name it preserves the name. Even if the link tracking is lost.
Thank you for providing the feedback and use cases here. We have historically erred on the side of simplicity in how we treat links on social posts. This reduces complexity in our approach to tracking, which in turn means we can be consistent in setting expectations around how social media reporting will work. Introducting flexibility here also means that we introduce irregularity in what we can track and which metrics will and won't be accurate in HubSpot, which could lead to confusion.
Given the responses here, we do plan to investigate possible functionality that might alleviate some of the pain you all are feeling around having your company name's and URLs shortened.
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