HubSpot Ideas

erica11

Turn on associate contacts without creating companies

We would like to be able to automatically associate contacts with companies without it creating companies.

 

At the moment, the two are linked - you can only associate contacts with companies if you also let HubSpot create companies.

 

These should be able to be turned on separately so it does not create duplicate companies. We turned this on and there were so many duplicates created due to slightly different domains. 

5 Replies
AnnieRECIPE
Contributor | Platinum Partner

YES! This is an awesome idea! And great use case here. 

 

MStewart76
Contributor

Please let this happen HubSpot!

MPackard
Participant

This has been a huge issue for my company (and many other hubspot admin I have spoken with at other companies as well) 

 

  • We absolutely want to have "automatically associate contacts with companies" ON 
  • We rarely, if ever, want to automatically create NEW companies when email domain doesn't exactly match the website domain of the company.
    • This causes HIGH volume of duplicate companies to be created which causes all sorts of downstream issues for users and requires constant management to merge these erreneous and duplicate companies
    • If we turn this setting off altogether, then it causes even more issues as contacts are not automatically associated when they do match so it creates quite a catch 22.

Please split off this functionality into (2) unique check boxes! 

asmith11
Participant

This created a huge mess for us as one of our admins turned this on and now we have a ton of new junk companies to delete, except they will keep getting created if we leave this on! 

jj12stars
Contributor

It would be great if this could be on user settings.  My accounting team emails out of Hubspot for collections and other things, and I don't need all of those companies automatically created, but my sales team likes the functionality.