Turn off "create new contact" for Gmail integration
The current Gmail integration is insufficient because:
1. It requires a manual effort by salespeople to 'log' each and every email. (Unreliable.)
2. Requires the salesperson to manually bcc when using a phone or desktop client. (Seldom done.)
A 100% effective solution can be accomplished using one of two methods:
1. IMAP integration that logs every email that matches a customer email address.
2. BCC integration that logs every email that matches a customer address (because Gmail has a compliance setting that can BCC every email to the hubspot address.)
Both of these methods require a single feature change to be effective: turning OFF the feature to 'create new contact' when an email address does not match an existing address. This will ignore personal emails and emails to non-customers.