Wussten Sie, dass wir eine deutschsprachige Community haben?

Turn off email transcript sent to visitor for chat

The ability to turn off the chat transcript that is sent via email after having a conversation would be nice.

HubSpot updates
Turn off email transcript sent to visitor for chatHubSpot Produkt-Team
changed to: Delivered
Oct 23, 2018

I'm very pleased to announce this is now available on an Inbox basis. There is a new settings tab in Chat for Options. Chat transcript emails can be disabled there.

Turn off email transcript sent to visitor for chatHubSpot Produkt-Team
Re: Turn off email transcript sent to visitor for Messages - changed to: In Planning
Aug 23, 2018

23 Kommentare
Mitwirkender

Yes, please enable us to turn off the transcript.

It is not necessary to receive that in email and it's annoying to the recipient.

I am not using this feature at all because of this.

HubSpot Produkt-Team
HubSpot Produkt-Team
Status aktualisiert zu: Delivered

I'm very pleased to announce this is now available on an Inbox basis. There is a new settings tab in Chat for Options. Chat transcript emails can be disabled there.

Mitwirkender

I found it, this is awesome! Thank you Smiley (fröhlich)