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Turn off email transcript sent to visitor for chat

The ability to turn off the chat transcript that is sent via email after having a conversation would be nice.

23 Kommentare

Yes, please enable us to turn off the transcript.

It is not necessary to receive that in email and it's annoying to the recipient.

I am not using this feature at all because of this.

HubSpot Produkt-Team
HubSpot Produkt-Team
Status aktualisiert zu: Delivered

I'm very pleased to announce this is now available on an Inbox basis. There is a new settings tab in Chat for Options. Chat transcript emails can be disabled there.


I found it, this is awesome! Thank you Smiley (fröhlich)