HubSpot Ideas

Yazz

Turn off HubSpot Owner Assignment E-mails without turning off Tasks

It would be great to turn off JUST the owner assignment/re-assignment notifications WITHOUT turning off all the other notifications along with it. I am simply trying to set an internal e-mail that notifies our Sales Team of an incoming lead with the form fields in the e-mail. My workflow rule assigns the owners automatically so I wouldn't want two e-mails sent each time. The system would send an owner assignment email and then another new lead e-mail. I would like to turn off owner assignment notifications but it seems that I cannot do that unless I also want to turn off task notifications as well. Which I don't want to do.

 

Having the ability to turn them off individually would be great!

4 Replies
smnktng
HubSpot Alumni
 
ALlewellyn
Member

Would love this, the Owner Assignment emails are swamping the team!

 

A daily or weekly summary email would be good

LivetoLove
Member

Hello, has this problem been resolved?

 

hhiggins
HubSpot Product Team

Hello! My name is Hallie, and I'm a Program Manager on the CXM Team. I'm marking this as 'Delivered' since owner assignment notifications and task notifications are separate in User Settings. You can read more about setting up notifications in this KB if interested. 🙂