HubSpot Ideas

mattgeller

Trigger customer surveys through list membership criteria

Currently, it is only possible to base customer loyalty and experience surveys off of default Contact, Company, Deal and Ticket properties.

 

It is not possible at this point in time to trigger surveys through list membership criteria.

 

This will make this tool 10x more powerful.

4 Replies
cambria
HubSpot Product Team

Thanks for the idea, Matt! We're working on supporting this. I'll let you know as soon as we have something beta-ready 🙂 

Mel-IndustrieCo
Member

Thanks for submitting - exactly what I just asked support about also. Really need this!

MDamron
Participant

I would really like this feature to be implemented, has this been progressed any further?

LRosenberger
Member

We need this as well. Re-enrollment of users for a survey campaign is such a broken and frustrating functionality right now. We need a way to easily re-enroll users to a survey. List membership would be a solution, it's even mentioned in the help text for re-enrollment yet does not work.