Trigger Workflow enrollment based on a specific Time of Day

Sarah_Orchard

Scenario: The customer has scheduled working hours for their support team as well as and after-hours on-call persons. They would like to be able to route all tickets that come in after office hours to enroll in a workflow that would then send an internal email or SMS to the on-call person.

 

Allow enrollment trigger criteria to be set based on the time of day. Currently, the system is date focused but not time focus. So I can choose a trigger based on the date or date range but not on a time or time range. 

HubSpot updates
2 Replies
tiffanyyang
Member

I'm looking for this too! I am now having to turn on and off the workflow every day.

MartadR
Participant

This is also a huge issue for us, having to turn on and off the workflow every day is not very practical.