HubSpot Ideas

kcraft

Trigger Manual Review for forms submitted with matching cookie

We use forms a lot for giveaways and community events. It's not uncommon for our users to submit 2 forms from the same device for a husband and wife for instance. Ultimately the browsing data we get is more valuable than the headache of identifying and splitting these records so I don't want to turn off that functionality; however it would be ideal if we were easily able to identify form entries matched by cookie (where data was overwritten), and separate them with a click if that match was ultimately incorrect. 

0 Upvotes