HubSpot Ideas


Tracking 'Single Sign-on' Visitors

We have a HS private website section that requires someone to sign in (Single Sign-on with Okta + HS List membership).


Actions from this 'recognized' webiste visitor are not tracked in the CRM unless they have an existing Hubspot cookie in their browser. It is kind of annoying to ask people to fill a form again to provide their email address after they've already logged in with their email.


When someone logs in through SSO, HS should drop a tracking cookie.