We have software data sheets in the File Manager that we link to on our site for customer download. We need to have the ability to track how many times these pdfs are downloaded for viewing, as well as being able to see what web pages these linked documents can be found.
Hi everyone! My name is Hallie, and I'm a Program Manager on our CXM Team. I wanted to share an update on this feature request because I've just connected with the product team regarding this. While it's not on the immediate roadmap, this is on the product team's radar long term. Implementing this will require some bigger changes on the backend, so it's a larger task to take on. Please continue to leave feedback here in the meantime, and as any other updates on this arise, I'll be sure to update you here. Thanks for your continued patience and understanding!
As you can see - this was recently changed to "not planned". We did that foreseeing that in 2023 we will not be able to work on this project, and wanted to make sure that everyone was updated on where things stand. We will update this post further when work for this is planned again! I am also happy to chat with anyone here and see if we can find any workable solutions.
Hi everyone, thank you for your feedback here. While there is no official update at this time, this is something that is on our team's radar; there are no definitive plans on our roadmap for this but it is something that our team is aware of.
Absolutely agree. It is nice to be able to see how much time spent on the pages, but what we are seeing is the vast majority of people opening a multi-page file and stay on page one. Either we are wasting our time sharing documents through HS or everyone is downloading it, which would be important for us to know. Please do add this feature.
Absolutely agree. It would be great to be able to track all of our docs in file manager. Or have some sort of reporting available on a link of a document since we promote it multiple places and would love to know where it performs the best.
This is functionality that is desperately needed. We have lots of documents hosed in HubSpot and we need to be able to attribute contact properties to contacts based on what files they download. How has this functionality not been introduced yet? It is clear from this thread that lots of people need it.
With Pardot, it can show what contacts have viewed/downloaded a files stored on the Pardot server, same thing as the HubSpot file manager. It seems a very essential feature of any marketing automation tool and when it comes down to digital marketing and asset tracking. Please add this feature please!
Hi everyone, thank you for your feedback here. While there is no official update at this time, this is something that is on our team's radar; there are no definitive plans on our roadmap for this but it is something that our team is aware of.
Oh, i didn't notice that. However, i did notice that this one only has 7 votes, and the other one has 72, so it has a better chance of getting implemented.
