Tracking Documents from File Manager

We have software data sheets in the File Manager that we link to on our site for customer download. We need to have the ability to track how many times these pdfs are downloaded for viewing, as well as being able to see what web pages these linked documents can be found.

48 Replies
Glitchy
New Contributor

I'm going to have to agree. It seems like it should be a fairly easy addition to make assets individually trackable for a # of downloads. I was hoping this was already a capability and found it surprising that it isn't. Please add this to your roadmap!

kdeleon
Occasional Contributor

I agree as well! I'm now considering creating trackable analytics URLs to get these reports. For 15+ files, this is incredibly tedious.

dani_k
New Contributor

Our marketing manages data sheets which are already publicly available on Slideshare, would like to make these files accessible via Hubspot but the lack of analytic capabilities means incomplete data. Sorry we aren't sales?? lol

Nakirider
New Contributor

Are there any updates or news about this? It seems there is quite a lot of demand for this kind of feature, which does not seem too complicated to fulfill.

katkocurek
New Contributor

Heartily agree. CTAs are just another layer of "stuff" (and extraneous user experience) to manage. My team really needs to be able to track views of the files. 

Joel_Fed
Occasional Contributor

Although I have previously added a comment in favor of HubSpot adding a capability to track file downloads/views, if you have a Google Analytics account, you can set it up to track PDF downloads so long as the PDFs are stored in your site's media folder.

clioi
Top Contributor

Hi @Joel_Fed - would you mind sharing how you did that? I think it could be a workaround while HubSpot are still working on this functionality

Joel_Fed
Occasional Contributor

I didn't actually do it myself. I worked with a Google Analytics/Tag Manager expert to achieve it, but if you search for "how to track pdf downloads in google tag manager" you will get a number of links such as this:

 

https://www.skylinetechnologies.com/Blog/Skyline-Blog/January_2017/How_to_track_PDF_downloads_using_...

antoinepotloc
Occasional Contributor

Agreed.

It's a non-sense a document within hubspot can not be part of the lead scoring.

+ having the time spent on this document would also be a great feature

RuwanW
Occasional Contributor

This function has my vote.