HubSpot Ideas

ghigginbothem

Track the Number of Times a Contact Opens a Specific Marketing Email

Our company would like to target specific contacts who have opened a specific mailing a specific number of times.

 

Right now, Hubspot can create a list that says "[Contact] Opened [Marketing Email]" or "[Contact] Opened Any Marketing Email [X] Times". 

 

It would be great to have a function that combines the two into "[Contact] Opened [Marketing Email] [X] Times."

 

This feature is geared towards Marketing Teams. 

 

This feature will add value to the Lists function and allow Marketing Teams to easily identify top engaged contacts from specific marketing emails, as opposed to just top engaged contacts overall.

 

This feature is available in other marketing platforms such as Eloqua and Informz. 

27 Replies
ThaoLe_Hublet
Member

It has been 3 years and this feature is still not available. +1 vote again. 

hvillafana
Participant

+1 here. This would help our sales team reach out to interested contacts in an efficient manner. How are we supposed to fully leverage HubSpot if we don't know who our message is resonating with the most? 

DGregory1
Member

This would be super helpful to our team, as can be used as an indicator of interest in our services within a company.

AMorvan
Member

I would like this feature on Hubspot. It's a good KPI for engagement ! 

tdanciak
Member

+1 really need this reporting function

AMorvan
Member

So important ! 

tomlake
Participant

Hi @AMorvan@tdanciak , @DGregory1 , @hvillafana , @ThaoLe_Hublet 

 

We also had this problem of not being able to utilize contacts with mulitlpe engagements from a marketing email. HubSpot have said they are not looking to do this anytime soon, so you shoul checkout Segment Builder, a HubSpot Marketplace App that solves for this.

 

Segment Builder allows you to create "Segments" of engaged contacts from individual marketing emails, Campaigns, Subscription Type, or a combination. You can specify a percentage (top 10% of openers) or a threshold (at least 3 clicks) , and the segment will sync to HubSpot as a List, making it workable with all other parts of HubSpot.

 

Please do try it out for free, and I would love to hear your feedback.

 

Happy segmenting

Tom from Segment Builder