Track Email Client Types


Mailchimp has a feature that gives you stats of the top email clients your contacts are reading your emails in. This is very helpful for formatting and prioritizing optimization for different email clients; for example, Outlook is a nightmare for CSS spacing and if I knew that a large majority of our contacts were using it (which I suspect), I would focus more energy on that design process, whereas if a negligable amount of contacts were using Outlook, I would make it less of a priority. Thanks!

mailchimp email clients.JPG



HubSpot updates
Status updated to: Not Currently Planned
Apr 30, 2020

Hi All,


Thanks for your comments on the idea. This isn't planned for development in the next quarter. For transparency and clarity, I'm updating this issue to 'Not currently planned' for the time being. We will re-evaluate in the future and we will update this idea if anything changes. Please feel free to upvote and continue to leave feedback on this thread.

45 Replies

Currently I can see this: 


But I want to be able to click into each client type and see which recipients are using each type. 


I sincerely hope that this topic comes up at #HubSpotInbound2021...


Now with Apple's new privacy features, it would be helpful to be able to segment contacts by email client!


I was looking if this's available, and just found it's not! What a shame, c'mon guys, you can do it 🙂

HubSpot Employee

With the recent Apple IOS15 update, the value of this list capability in HubSpot has increased dramatically. Being able to isolate Apple users from a reporting perspective would be very valuable.