HubSpot Ideas

garinhess

Track Click-throughs on popups with only buttons

I have a premium piece of content that requires a landing page for a big form fill to download. That all works great. I have a pop-up form that has a simple button on it (screenshot https://prnt.sc/s83ck3) that leads to the landing page.

 

The landing page is converting great at about 60% conversion rate (https://prnt.sc/s83dgt).  What isn't great is that there is no way to track how many clickthroughs I get on the popup. Apparently you have to actually have a form, not just a button, to track the clickthroughs. So there's no way to optimize this.

 

It would be ideal to allow for click through tracking of a pop-up that doesn't include a form.

21 Replies
Anonymous
Not applicable

have you tried setting the button up as a CTA and using the CTA data to anaylze?

GabbyS
Member | Elite Partner

I second this! It's crazy that you can't see the click through on a button on the pop-up, and click through metrics are only available if you have a form on the pop-up. Please add this functionality to pop-ups! 

Ella_BTT
Participant

I third this - Not being able to track these makes them so much less useful! I built out a whole nurturing flow only to realize I am going to have no idea if it's working or not.

Irmelin
Participant

Fourth this. We would like to be able to track CTA clicks in pop-ups.

MathildeLP
Member

I also need to track CTA clicks in a pop-up form linked to a non-hubspot URL

LDewit
Participant

How is this not a metric that HubSpot tracks??? The work around is using a tracking URL as the button link, but it is unbelievable that HubSpot doesn't provide this data.

RTeuch
Participant

I also feel this would be really helpful to know if we should continue using pop-ups or if they're a waste of time, since many people find them annoying.

 

This should be a pretty easy addition for Hubspot? 

UdiKlein
Member

Yes, it's a must. there's absolutely no way to evaluate an only-button pop-up effectiveness without click data. 

YodelerCori
Member | Gold Partner

Agreed! We need this too!!

 

LDewit
Participant
It's shocking that this isn't a feature yet.
GDGrissom
Member

HubSpot! Let's get this back on track, huh? Looks like a lot of demand for this simple feature!

JaneMoore
Contributor | Diamond Partner

This is HIGHLY needed and surely isn't a big update to make but would add SO much value!

CBoulanger
Member

Lol. I was convinced it was just me or that I wasn't able to figure out how to do it. This really should be a default piece of data to capture. Otherwise there is no way to assess the popup.

LDewit
Participant

.

LDewit
Participant

The work around is using a tracking URL as the button link.

khalpin
Member | Platinum Partner

Yes please!! We should at least be able to view number of clicks on the callout button, regardless if there is a form step or not. I have a lot of popup forms created that are acting as CTAs, but unable to view performance in the most basic way. Please add this tracking ability! 

CSalvadore
Member

Any updates on this? I agree that this would be extremely useful to help determine if  if popups are working for my leads. Thank you!

RafaelCm
Participant | Platinum Partner

Is this seriously still not worked out? 

This is so curcial, please change this ASAP!

MFischer
Participant | Platinum Partner

Urgently needed! 

Why is this still not possible after more than 2 years? Integrating this can really not be a big deal.

h-recker
Member

Seriously in need here. The workaround by using a tracking URL means we'll lose the initial data in GA.