HubSpot Ideas

Compuware

Track Account User Activity Tracking

Would like the ability to view the account log-in activity of our Sales and Marketing users. Currently we have no way of knowing whether someone is logging into the system and using it or not. 

HubSpot Updates
Delivered
September 13, 2023 08:49 AM

HubSpot now has a Centralized Audit Log of User Actions 😀

 

 
Enterprise tier Super Admins can view a centralized audit log of their users’ actions such as:
 
  • who deleted X record?
 
  • who changed Y asset?
 
Starter and Professional tier customers can view a centralized log of all security and login activity taken by users.
 
CTA
Any feedback, such as any actions not yet covered in the Audit Log, please tell us using the purple feedback button at the bottom right when viewing the Audit Log (linked above) - it comes directly to our team building out this feature

In Beta
February 08, 2023 08:49 AM

Hi HubSpotters!

 

Wanted to update here (I know the OG post dates a long while back) since we've just released a new feature into public beta that relates to this ask.

 

What’s New

Centralised Audit Log of User Actions // Loom walkthrough 


Enterprise tier Super Admins can view a centralised audit log of their users’ actions such as:
  • who deleted X record? 
     
  • who changed Y asset? 
     
CTA
Any and all feedback, such as any actions not yet covered in the Audit Log, please tell us using the purple feedback button at the bottom right when viewing the Audit Log - it comes directly to our team building out this feature

😀

 

 

Delivered
November 13, 2019 03:04 PM

In Beta
November 05, 2019 12:27 PM

Hi everyone,

 

There are a couple different ideas mentioned among the comments here, and I believe we should have some good news for you on each. 

 

1) Last login - We're opening a beta for Pro & Enterprise customers that shows Last Login information in User Settings. If you would like access please fill out this form: https://forms.gle/PQvL8N5iyL2eL9Sb6

 

2) Sales Activity reporting - We've recently released a new Sales Productivity Report (in Reports > Analytics Tools > Sales Productivity) that shows all activities by user. For any feedback on that report, feel free to respond via the feedback tool on that page, or by emailing me at lars (at) hubspot.com 

 

3) Audit log - While we don't have a full audit log available today, this is something that our team is looking at and is being planned.

 

Best,

Lars

For any other questions, please don't hesitate to reach out (email listed above).

April 06, 2017 01:57 AM

Hey @Pippa I"ve merged your feature request with the one above, so that all comments are votes are kept in the same place. If you Kudo the post above you can add to the vote count - thanks!

82 Replies
MrBean
Top Contributor

The audit log is awesome! Could HS also build some ootb reports that track adoption/user activty in CRM to put onto a dashboard so we reinforce certain user's behavior? A leaderboard of people cleaning up our CRM / inputting data? That would really help encourage some people doing a lot of the heavy lifting. 

ASykes
HubSpot Product Team
HubSpot now has a Centralized Audit Log of User Actions 😀

 

 
Enterprise tier Super Admins can view a centralized audit log of their users’ actions such as:
 
  • who deleted X record?
 
  • who changed Y asset?
 
Starter and Professional tier customers can view a centralized log of all security and login activity taken by users.
 
CTA
Any feedback, such as any actions not yet covered in the Audit Log, please tell us using the purple feedback button at the bottom right when viewing the Audit Log (linked above) - it comes directly to our team building out this feature