HubSpot Ideas

GavinL

Ticket pipeline and associated properties

It would be very helpful if we could create parent-child properties for ticket pipeline

 

We have the standard ticket pipeline property as well as a 2nd property to drill down on the pipeline issue - there is no way to link the options available under the 2nd property to the option selected in the pipeline - so lets say I selected option X in the pipeline, I would like the options available in the child property to be X1, X2, X3 etc (ie the options for selection are linked to the option I selected in the pipeline property) and not every single option in the drop down list of the property (ie not Y1, Y2, Y3, Z1, Z2, Z3 etc) which relate to other dropdown options in the ticket pipeline property

 

Not sure how well I am explaining this, but this fuctionality is available in every other CRM I have used, so I am surpirsed its not possible in Hubspot

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