Third party scripts on knowlege base pages

jimbanks

I posted over on the HubSpot community asking about being able to see page views on knowledge base pages with a view to using them on sites like Google Analytics and Facebook for the purposes of user engagement and then remarketing purposes.

 

So, an example if someone has seen 3 knowledge base articles on topic X add them to an audience and upload audience to Facebook for targeting, lookalike audience or exclusion purposes.

 

One of the community managers said that was not currently a feature of knowledge base pages but I think it would make perfect sense to have external script capabilities, as we can can with landing pages or web pages.

 

 

HubSpot updates
Status updated to: Being Reviewed
Apr 22, 2020

We are currently reviewing the ability to add 3rd party scripts to Knowledge Base and will provide more information as soon as it's available.

12 Replies
Unitips
Contributor

Yes please! It is ridiculous that you can modify <head> tag  across all of COS pages but not the knowledge base. We include Google Tag Manager code for tagging purposes but we won't be able to in the knowledge base.

mlelieveld
Participant

Somehow I inserted a code snippet to the knowledge base pages before through <head> page settings. Now I need to update the code snippet in the<head> > Does  the functionality no longer exists??? Need fix ASAP!

Status updated to: Being Reviewed
goconnor
HubSpot Product Team

We are currently reviewing the ability to add 3rd party scripts to Knowledge Base and will provide more information as soon as it's available.

brunamartins
Member | Diamond Partner

That would be great!

Dwd1
Member

Really need an option to have tracking on knowledgebase.

Leadstreet-M
Participant | Diamond Partner

Hi@goconnor 

 

Is there any update on this?

 

Thank you.

jean-david
Contributor

It would also help to automate translation based in script integration.

ozguryuksek
Member

@goconnor hey,

do you have any updates on this?

Thanks,

TduPlooy
Member

Hi HubSpot and Community

Any update on this? We need to add Tag Manager to the Knowdlege Base and we are still not able to do it or find a solution on how to do this. Some feedback and a solution from HS would be greatly appreciated. 

Karamarinoff
Member

Over 2.5 years of requests and zero action from HS. Is this true @goconnor?

Geordie
Member | Diamond Partner

Any update to this please @goconnor ?

StefanEG
Member

Hey,

 

Almost 3 years now...

 

Is there any update on this @goconnor (or anyone else)?

 

It's creating a bit of an issue for us currently!

 

Cheers,

Stefan