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Third party scripts on knowlege base pages

Status: Being Reviewed
jimbanks
Submitted by Regular Contributor | Gold Partner on ‎Nov 28, 2018 3:59 PM

I posted over on the HubSpot community asking about being able to see page views on knowledge base pages with a view to using them on sites like Google Analytics and Facebook for the purposes of user engagement and then remarketing purposes.

 

So, an example if someone has seen 3 knowledge base articles on topic X add them to an audience and upload audience to Facebook for targeting, lookalike audience or exclusion purposes.

 

One of the community managers said that was not currently a feature of knowledge base pages but I think it would make perfect sense to have external script capabilities, as we can can with landing pages or web pages.

 

 

See more ideas labeled with:
7 Replies
Unitips
Regular Contributor
‎May 17, 2019 12:37 PM

Yes please! It is ridiculous that you can modify <head> tag  across all of COS pages but not the knowledge base. We include Google Tag Manager code for tagging purposes but we won't be able to in the knowledge base.

mlelieveld
Regular Contributor
‎Jun 12, 2019 8:15 AM

Somehow I inserted a code snippet to the knowledge base pages before through <head> page settings. Now I need to update the code snippet in the<head> > Does  the functionality no longer exists??? Need fix ASAP!

Status updated to: Being Reviewed
goconnor
HubSpot Product Team
HubSpot Product Team
‎Apr 22, 2020 6:52 AM

We are currently reviewing the ability to add 3rd party scripts to Knowledge Base and will provide more information as soon as it's available.

brunamartins
Regular Contributor | Diamond Partner
Regular Contributor | Diamond Partner
‎May 7, 2020 11:33 AM

That would be great!

Dwd1
New Contributor
‎Sep 23, 2020 6:11 PM

Really need an option to have tracking on knowledgebase.

Leadstreet-M
Regular Contributor | Diamond Partner
Regular Contributor | Diamond Partner
‎Nov 23, 2020 7:43 AM

Hi@goconnor 

 

Is there any update on this?

 

Thank you.

jean-david
Regular Contributor
‎Dec 4, 2020 2:01 PM

It would also help to automate translation based in script integration.