HubSpot Ideas

CPSCB

Theme Customization for Feedback Surveys

Feedback surveys only allow two ways to customize the design in the Theme section:

  • Replace featured image (no resizing possible)
  • Change color of header bar

Result is Feedback Surveys do not align with brand standards and do not send an obvious signal to customers that they are legitimately from us. 

 

Would like ability to create/change Feedback Survey Theme (templates) to align with our brand standards.

 

Full functionality would include this in Design Manager, similar to Pages, Emails, Posts, etc.

At a minimum, would expect to see options to change the Featured Image size and layout, enabling designs similar to those featured in HubSpot's article on well-designed surveys.  

 

34 Kommentare
KZapletal
Mitglied

Yes please - this would be a great basic service to have to keep you on par with other C-Suite tools out there.  This feels like basic functionality.

AnnaRic
Mitglied

+1 This process absolutely needs customization!!

LisaNorthcott
Teilnehmer/-in

We would love to have more customisation of surveys with font and additional branding. HubSpot even uses Survey Monkey instead of their own survey tool.

JJacada
Mitglied

it would also be great to be able to customise further with page title and even utilise url edits to be more noticeable from the organisation. There would be advantages to also custom send email eg a/b test subject line, send a real test (and edit questions afterwards). Have more room on the thank you page for copy as well as on the email. The survey also needs a multi-select dropdown option for a question too especially when listing long list of options. Finally validation for required question on the stepped version to be question by question instead of at the end to avoid client having to go back. 

SSerna
HubSpot Employee

This has been a repeated request! It would be awesome if we can include some further customization.

mcraciun
HubSpot Employee

The colour of the header bar can be changed by updating the theme colour (from the 'email' tab in the Survey). Note that this will also update other things like the button

Screenshot 2024-06-07 at 11.35.43.png

Pineo
Mitglied

+1

CateDuarte
Stratege/Strategin | Elite Partner

I have a customer asking to style the surveys

MKirk0
Mitglied

+1 It would be extremely benefitial to be able to customize the follow up email/survey that is sent to users/customers when a support ticket is closed. 

IBenghalia
Mitglied

+1

rcsantos
Teilnehmer/-in

+1

VMarketer
Mitwirkender/Mitwirkende

THE FONT IS AWFUL AND THE FONT SIZE IS WAY TOO SMALL!!!!!!!!!!!

ELabuschagne
Teilnehmer/-in

How has this not been addressed? First post was 2020. Provide the functionality of surveys without being allowed to tailor said survey? Please look into this

Michalvalent
Mitglied

+1 

 

I'm trying to fit on Brand with https://www.powerfulmedical.com/ and its' terribly hard.