I agree with this functionality. I think a custom property group should be able to be added on the Contact record. Maybe the ability to segment within the About Card or something along those lines. I have come across this pain point for users many times as a Support rep, and I think that adding this functionality would really improve the user experience and enhance day-to-day workflow!
Hey @christinap @Invorio I have grouped all of your posts together, while you may have different use cases / goals /problems, what you both seem to be asking for is a solution that allows for contact and company record groups. Thank you both for your contributions, I'd encourage you to get as many people as you can to vote for the idea so that the HubSpot Product team has a sense of demand.
Hey @christinap have you tried using Custom Views on the CRM yet? You can group contacts and companies by contact property fitlers/segments: https://knowledge.hubspot.com/getting-started-with-the-crm-and-sales/how-to-filter-your-contacts-using-custom-views
Is this the sort of feature you were looking for? Let me know if not!
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