HubSpot Ideas

jmills4

Texting

In the Calls section of a contact it would be awesome to have a drop down in the "log a call make a call" that would be to text a contact. Since more customers use texting over email it is a feature that would be super helpful to companies using hubspot. 

4 Comentários
karstenkoehler
Membro do Hall da Fama | Parceiro

Hi @jmills4,

 

Have you had a look at the HubSpot app marketplace? There are a few SMS integrations for HubSpot: https://ecosystem.hubspot.com/marketplace/apps/all-categories?eco_search=SMS

 

Let me know if that helps with your use case, this thread could be moved over to the discussion side of the community.

 

Cheers!

jmills4
Membro
We have looked and used Sakari for a short time it was too confusing for
the team. Hubspot having the feature would be more streamline for
contacting as well as recording. --
Have an excellent day,
Jessica Mills
Regional Operations Manager
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BHicks
Membro

I agree, we currently use Sakari and I agree with this idea. Especially when using the HubSpot Mobile app, the option appears to text but doesn't log the text. 

MBAdBadger
Membro

It seems like this should be a standard feature offered by HubSpot. Please add it!