I was wondering if it would be possible to add a feature in HubSpot where HubSpot teams can be mentioned in the Notes area of a contact, company and deal record. We want to avoid mentioning several names when receiving a payment or processing an invoice. We would like to mention a team and have all those that belong to a team receive a notification about certain communication.
This is a no-brainer feature. Many other aspects of Hubspot are tied around Teams for functionality, why can we not tag/mention them and communicate with them? +1 ASAP
This is so important becuase you don't get an out of office if you mention an individual that happens to be on PTO. If I could send a mention to their team instead of an individual that would be AWESOME!!!