I was wondering if it would be possible to add a feature in HubSpot where HubSpot teams can be mentioned in the Notes area of a contact, company and deal record. We want to avoid mentioning several names when receiving a payment or processing an invoice. We would like to mention a team and have all those that belong to a team receive a notification about certain communication.
What's the point in having a Team if they can't be notified within the established tagging system? Please make this happen soon! We have too many staff for people to remember to notify all applicable individuals for any given situation.
As a starter company who is trying to keep Hubspot as the software that both our success and Sales team can work out of, The fact that we cant tag the success team is a game-breaker. It means Hubspot is not ready to supports customer services teams.
Upthumbing this - also be useful to have a 'All users' option so as not to have to tick through all users (or teams is implemented as a feature) on the user list