HubSpot Ideas

809CharlieTango

Team Mentions (@mention Team)

Hello, 

I was wondering if it would be possible to add a feature in HubSpot where HubSpot teams can be mentioned in the Notes area of a contact, company and deal record. We want to avoid mentioning several names when receiving a payment or processing an invoice. We would like to mention a team and have all those that belong to a team receive a notification about certain communication. 

 

Thank you, 
Orlando 

HubSpot Updates
Being Reviewed
April 02, 2025 06:32 AM

Hi everyone! I'm an Associate Program Manager on our CXM Team, and I'm happy to share that the ability to mention teams is something that is being reviewed by our product teams. While there aren't set plans yet for this, it is something that has been in discussion and is an aspect of notification and engagament requests they're looking into further. Keep an eye out here for any future updates! 🙂

158 Replies
809CharlieTango
Participant

Hello, 

I was wondering if it would be possible to add a feature in HubSpot where HubSpot teams can be mentioned in the Notes area of a contact, company and deal record. We want to avoid mentioning several names when receiving a payment or processing an invoice. We would like to mention a team and have all those that belong to a team receive a notification about certain communication. 

 

Thank you, 
Orlando 

Igrar
Member

+1 for this feature! We need it as well!

FlywheelKinetic
Contributor | Gold Partner

Good idea!

Kimberly
Participant

 Great idea! This would be super helpful. 

rickmcinnes
Member

good idea!

rr_xcarter
Contributor

+1

relmendorf
Member

100% this is needed.

Akki
Participant

IN NEED big time - this should be simple to implement though! 

allyg
Participant

This would be HUGE for us and I agree that it seems like it should be simple. ??

npattillo
Participant

Yes, please! This is abolutely an expedite when multiple team members need to be notified.

khamilton
Member

+1 for this feature, it would be really helpful!

alivingston
Member

Yes!

 

alivingston
Member

yes please

WilliamMeeks
Participant

+1.  This is a great idea, especially when there are several users across several departments and teams that need to be quickly updated and notified of important activities and/or intel!  It prevents forwarding email notifications and keeps everyone in the loop in real-time.

Anonymous
Not applicable

YES YES YES at mention teams!

egp19
Participant

This would save a lot of time!

schriston
Member

Our company would love to see this option added as well!

dacm1121
Participant

+1

Rachel_KL
Participant

We really need this feature.  HubSpot, please make this happen!

peterq
Member

Surprised this doesn't already exist - definitely needed!