Team Mentions (@mention Team)

809CharlieTango

Hello, 

I was wondering if it would be possible to add a feature in HubSpot where HubSpot teams can be mentioned in the Notes area of a contact, company and deal record. We want to avoid mentioning several names when receiving a payment or processing an invoice. We would like to mention a team and have all those that belong to a team receive a notification about certain communication. 

 

Thank you, 
Orlando 

32 Replies
Anonymous
Not applicable

This is a fantastic idea!

 

Another use case:

We have agents with assistants, each are setup in a team - so we could mention the team name and not have to individually meniton (and remember) who their assistants are.

gcolacci
Participant

We need this ASAP

Ray2001
Member

We would need that function as well. 
+1 from our side.

EmilyM
Member

This would be a wonderful feature to notify a whole team instead of having to mention them one by one!

FlywheelK
Participant

It would be helpful when working with large organizations.

jameseob
Member

This would be great, needed urgently

NadineDebs
Member

Our Team needs that feature too we have multiple teams and projects.

clambert
Member

Still would love to have this!

MaciejP
Participant

Extremely needed feature!

DGroke
Member

#push

Would be great if team @mentions could be integrated. We could use a dummy-account for that but that would cause privacy issues (ISO 27001, a9.2.2 & a9.2.4).

hcapco
Member

Yes we need this feature please!! Also if I reply to a NOte or a comment under that note, it would be great if I everyone in that thread gets notified automatically without needing to be mentioned.

aaronsachs
Member

Oof, three years and still not implemented 😕. It would also be great if this applied in snippets as well. A prime example of how this feature would work can be found in Slack's reminders. I don't have to manually select a user or group just to have them notified. Not having this capability hinders a lot of automation for us, as mentioning a team would really help with automating some tasks, especially in a service desk context.