HubSpot Ideas

sdt_kparent

Team Meeting Links to customize URL not include user name

When trying to create a Team Meeting Link, it includes the username in the URL and it can not be changed or removed.  The idea of a Team Meeting link would be if you want to use the Group or Round Robin option, but the URL would show one person's name already in the name of it.

http://meetings.companyname.com/johndoe/meeting-name

 

Would like to have it be able to say "Marketing" or something else that would truely be the name for better branding and customer experience.

http://meetings.companyname.com/martketing/meeting-name

 

Related Community Post: https://community.hubspot.com/t5/Sales-Hub-Tools/Custom-hubspot-meeting-link/m-p/19790#M496

48 Replies
evangoldin
Member

This is very dumb that the user name is in the URL. Please fix this so we can start using meeting links via Hubspot, or we'll likely leave the platform. 

JGreenwald
Member

Dear Hubspot Sales Tool product owners,

 

This is a highly requested feature update! Please listen to your user feedback and make the adjustments or at least let us know if this is something that is in the roadmap or not. I understand this might not be your top priority but cmon, this is a simple fix that will leave your customers happy and using your tool over calendly. Seems like a no brainer right?

Please give us an update, even if that means telling us it's not going to happen. Don't leave your customers hanging for years. I might have to hit up Kip if you don't respond 🙂

Best,
Valued Hubspot Users everywhere

DBerk
Member

I would love for this feature to exist... Please build 🙂

RDance100
Member

I was just looking for a solution to this for a round robin we use for demo requests on our website.  The person mentioned in the calendar link has now left the company.  Super annoying.   Please fix this, it can't be that hard! 

RFlynn
Member

Agreeing with the 4 years of requests for this to be changed. We recently broke all our embedded meeting forms because of a sales person change. Being able to create a form as a non-sales admin, and to be able to control the users on that form as well as the url is imperative.

Verma_Dub
Participant

Please action it! It is a must-have. It's been pending for over 4 years now. 

SChadwick8
Participant

Also begging for this to be sorted. Why would you want to include your name in a URL that is for a group of colleages? 

There should be an option to use a company URL for a round robin eg - metings.hubspot.com/COMPANYNAME 

Basic logic ...

This is like asking at a hotel lobby for a working tap that has been reported by every guest to ever stay in that room - PLEASE FIX!!!!!!! 

P.s Hubspot - Your lack of response on this matter is shocking. 

SChadwick8
Participant

PS. 4 Years Hubspot. 4 YEARS!!!!

k1m
Member

I am still onboarding and we haven't even started using calendars live yet and I want this feature. I thought I was missing something when I started setting this up.

 

You have this awesome Round Robin functionality, but then if that salesperson leaves then I have to change ALL the links in ALL the emails and websites where that meeting link is used????? Crazy!

 

k1m
Member

Has anybody gone the route of using a landing page or website URL and redirecting to the relevant (changeable) Round Robin meeting link? I just don't want to start adding all these meeting links in and then have to change them when someone leaves or we want a different primary salesperson.....

jgbiii
Participant
I just wound up using it embedded in the site so the url wasn’t externally visible
k1m
Member

@jgbiii thanks, that's an easier workaround than what I was thinking of. 

AJohnston9
Member

It becomes confusing to the person who booked a meeting in a round robin if the url name is different than the individual they're meeting with. This needs to be updated!! It's making us consider moving to calendly again for this very reason. 

BusterPike
Contributor | Diamond Partner
A Couple options:

1. Just create a HubSpot landing page with the URL you want to share publicly. Then embed the meeting booker calendar there.
2. Create a vanity URL redirect that goes to the correct meeting booker page.
Certainly not as simple as editing the URL in the meetings tool, but could do the trick.
09156
Member

We were able to find a workaround for now! It's not perfect, but it works well enough. The key is that the meetings URL slug for a given user can be changed without affecting other meeting links. Here's what we do now:

 

Whoever is creating/owning the meeting, change their Meetings URL slug to the generic/team slug you would like under Settings -> General -> Calendar -> Meetings. This will not affect any other links that they already have created -- those will stay the same.

Here I changed the URL slug for my user to "myteamname"Here I changed the URL slug for my user to "myteamname"

Once that's done, you can create the team meeting just like you would create any other meeting (it must be created by the account with the updated slug).

 

Then you can change the URL slug back to the employee's name (or whatever you would like it to be) and the new meeting will retain the link with the team slug. 

 

Here's an example of two meetings that I created back to back, while changing the URL slug in between creating them. As you can see, the existing meeting link didn't change when the slug was updated to create the second one.Here's an example of two meetings that I created back to back, while changing the URL slug in between creating them. As you can see, the existing meeting link didn't change when the slug was updated to create the second one.

 

Note, you can only change the URL slug for the currently logged in user. Options if you are a super admin and don't want to bother having someone else take care of it are to login as the user and change their slug, or change your own slug in order to create the meeting from your account, then transfer ownership to whoever will be managing the meeting once you're done.

 

It's not ideal, and you still need to transfer meeting ownership when an employee leaves the company, but a superadmin can do that automatically when deactivating the employee, and the meeting link will remain the same when ownership is transferred. Another useful tip is to always setup any team meetings as round-robins or group meetings (never one-on-ones) so if an employee does leave, you can just add a different employee to the meeting without changing the link.

 

Hope this is helpful for someone!

 

 

Marie_
Contributor

@09156  - great suggestion thanks! This worked perfectly for my needs.

KKuswandi
Participant

Hoping for this update this year! And be able to edit the link even when the link is already made. 

UmutA
Contributor

Looking forward to this simple and must have idea to be implemented.

JBlake80
Participant

Why is this not a feature yet?

RDance100
Member
I know, it's nuts! So many people requesting it.
I don't want to faff with a work around, just want this simple ask resolved please.