On Messages tool:
It will be great to add the following for sales manager / admin:
1. Ability to view who are the sales reps who have Messages enabled - and their statuses. Ability to control that status.
2. Admin access to set publishing permissioning. ie. sales reps won't have ability to change and switch which pages their messages appear on, this can only be set by the admin.
I'm very happy to announce that now all Messages users have access to Conversations. The open Inbox concept solves for most of the requests here, as well as includes new levels of permission requirements for Settings so that only Admins can configure messages. If there is anything else specifically you'd like to see that wasn't addressed in these changes, please check out the other ideas or file a new post about that separate feature request so we can guage interest. Thanks all!
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