HubSpot Ideas


Tax by line item on quotes

I know this has been proposed many times before by other members, but I too would greatly benefit from being able to apply, modify, or remove tax on a line item level on quotes.


Product library entries should have tax properties saved, and then I should be able to apply tax to only the line items that I want at the quote/deal level.

13 Replies

Hi, currently we are only able to add tax to an quote. However, it would be great if we could add it to an individual product instead. The use case from a customer is that some of the products on a deal only incur tax in certain countries, and not in others. Hence, the customer suggested that it would best if it can be controlled at both the product and quote level. 




That's correct, some of our products are exempt from tax (GST) in Australia for private clients, but do incur tax for business clients, or for private clients in New Zealand. So I'm struggling to find a way to use the HubSpot quotes system for our private clients. A workaround suggested by the team was to calculate all prices to already include GST, but that doesn't work because we sell these same items in both Australia and New Zealand, and the tax rate is different. This workaround would require we enter each of these products three different times (for private AU, for private NZ, and for businesses AU). If we could just specify at the line item / product level that the item is exempt from tax, that would be the BEST solution. 🙂


Yes it would be nice to tax products and then the fee at the bottom not be taxable. 


I agree with this as we need to apply different taxes to recurring as opposed to our one time charges. This really keeps us from using the software as intended. 


I agree with this as well, our clients have different taxes for their products, so now they have to manually calculate their total tax amount, so that it can be included within the quote. This prefents them from using the tool as intended, since it was implemented to fasten her workflow. 


We are surprised that this option is not included as standard. Customers are anything but happy about this. Just isn't logical that it isn't fixed yet. So please do.


I'm also surprised that there's not a setting to make all products Taxable or Non-Taxable. My company sells both goods and services, this lack of functionality makes all quotes innacurate and renders this function nearly useless without a cumbersome workaround. Quotes is a key feature that prompted us to upgrade to Pro and I'm very disappointed this functionality isn't present in a tool of this cost / caliber.


We have some line iteam where VAT applies and some where it doesn't apply. Thus it would be essential for us to  have this funcitionality!




With HubSpot's desire to be a part of so many of culture's sales places it is so very needed for us to be able to do such a thing. Honestly, this is one of the things that is keeping HubSpot from being a true multi-industry leader. Think of this. We can sell with your tool but can't bill properly with your tool. This is wrapping our hands up to have to use other tools to secure our deals. Furthermore, you guys just released Payments and we can fully commit to payments bc your billing portion is a bit limited. This needs to change asap. 


We desperately need this. Because this feature is not available, our sales rep have to create 1 quote per VAT type for the same order (otherwise the only way would be for them to calculate VAT manually).

HubSpot Employee

+1. This would be really useful for cases where we need to include multiple line items on the same quote but some are vat exempt. 


Not being able to add GST to individual items pretty much makes the quoting tool usless for us


Yikes, pretty shocked to find out this hasn't been addressed.

Being unable to deal with tax in a sensible way makes the entire quotes and payments features useless.