HubSpot Ideas

pille

Tasks created from e-mail are not linked in meaningful way

When you create a task during the logging of an e-mail, and possibly with other situations like notes, the task is created with a comment similar to this:

 

"Regarding email: Check In, sent on Tuesday, October 19, 2021 4:50 PM"

 

This unfortunately forces users to track down the e-mail manually which tasks time.

 

It would be great if there was an actual link between the task and the e-mail (or other 'creator') so that a simple click would bring the user to that 'reason' for the task.

 

Currently, when you have a lot of different contacts to work with, it takes a lot of time if you have to track down the e-mail. You certainly won't remember what the task was related to so you are forced to look it up. 


This would really increase efficiency as it would save lots of time.

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