Task Queue | Make the record displayed related to the task

When using Task Queues the object record displayed, i.e. Contact, Company, Ticket, Deal, was the object that the task was created from.

 

Now if a Company record is associated with the Task this will take precedence and the company record will be displayed.

 

This means that you then have to find and click on the related deal to view the task and relevant information to complete the task.

 

Company is probably the least relevant object to show by default when completing tasks. This should be the object that the task is relating to, or at least have a standard that it is the contact record that is shown by default.

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