Task Priority Status

Would love to see an option when creating tasks to assign an urgency level. 

 

It would be great if those tasks were color coded for the reps receiving the tasks or just some so of visual like a column dedicated to Urgency Status so that they can sort through those.

 

We are noticing urgent tasks, even when titled "Urgent" are still being missed by our reps.

HubSpot updates
52 Replies
taylorilacqua
New Contributor

We are currently looking for a way to assign tasks to our sales people while making it immediately obvious to them what tasks should be prioritized. My thought was to add a field in tasks that could be detailed as Priority 1, 2 & 3. As this is it's own field then the sales person could sort and see all their Priority 1 tasks first etc. As of right now, I don't see a way to add a custom field in Tasks. Is there a workaround or perhaps a suggestion that would help us accomplish the same idea? Would love some help.

VBao
New Contributor

Totally agreed. Either color tags or we can rate the customers by stars, for example, 5 for hottest, and 1 for coldest will really be helpful. It seems almost a year since the first idea submitted. Hope it may solve in the near future.

noah
Occasional Contributor

A priority function would be amazing! Queues is not the solution to te the problem

anniemor
Occasional Contributor

HS team, please do something on Task priority

Priority in the task is crucial for sales team, and queues are unfortunately not a solution to the problem as you can't filter the task in a queue.

(good proposal from wurtis by the way)

spogue
Top Contributor

Tasks need a priority level! All task managers have it and Hubspot needs it too!

spogue
Top Contributor

I echo this functionality - Tasks need a priority level. All task managers have it and Hubspot needs it too.

yn
Regular Contributor

completely agree with above recommendations. Our tasks are being lost amongst non important tasks and it's taking time to figure out what's important and what's not

ClicKnowledge
Occasional Contributor

Me too. Would love to be able to prioritize or even just click and drag the way they are displayed under a heading so I can see my most important task first, second one second...

MistressVegas
New Contributor

How can this possibly not be a standard function in the CRM? I have been trying to figure out how to do it for months and it just isn't there. Task queis are USELESS, as you can't use them to assign tasks to other people. There is no recurring task function, and no way to priortize tasks. This is kind of ridiculous. Task prioritization needs to be added immediately. This idea is over a year old and there is plenty of support on it here. Let's get this moving HubSpot. 

MistressVegas
New Contributor

This idea is all over the site!! Please add task priorities NOW. and for goodness sake amalgamate all the same ideas into one so you can get a real ide of how many people are requesting the same thing using different words. Another request for task priorities and this one too is over a year old. Ridiculous!!! HUBSPOT GET WITH IT.