Task Priority Status

Would love to see an option when creating tasks to assign an urgency level. 

 

It would be great if those tasks were color coded for the reps receiving the tasks or just some so of visual like a column dedicated to Urgency Status so that they can sort through those.

 

We are noticing urgent tasks, even when titled "Urgent" are still being missed by our reps.

HubSpot updates
Task Priority StatusHubSpot Product Team
2 weeks ago

@Shades thanks for the feedback. 

 

  • Task priority is supported in company and deal based workflows. Contact workflows are being worked on now. 
  • Could you explain why you want a label for MEDIUM and LOW priority tasks? How do you know when a task is HIGH priority vs. MEDIUM or LOW? And what's the difference between a task that is MEDIUM or LOW priority and NOT a priority?
  • Tasks does support sorting by priority and filtering by priority today. 

Task Priority StatusHubSpot Product Team
2 weeks ago

@VagaeNatus could you explain why the solution provided does not solve your problem?

Task Priority StatusHubSpot Product Team
Re: Task Priority - changed to: Delivered
2 weeks ago

Hi HubSpot Community,

 

Scott from the product team here. We recently released the option to set a priority level on a task to all users. When creating tasks, you'll now have the option to label the task as "high" priority. When working in tasks, you can now also sort and filter by task priority.  

 

Feedback and thoughts welcome!

 

62 Replies
JWHD
New Contributor

Please add task priority to the system.  Is this at least on the roadmap?

dylanbGA
New Contributor

This post is 2 years old but still highly relevant - really can't be that hard to bring in a tagging system on this - would be so so useful when trying to juggle 100s of different tasks daily

HubSpot Product Team
HubSpot Product Team
updated to: Delivered

Hi HubSpot Community,

 

Scott from the product team here. We recently released the option to set a priority level on a task to all users. When creating tasks, you'll now have the option to label the task as "high" priority. When working in tasks, you can now also sort and filter by task priority.  

 

Feedback and thoughts welcome!

 

Shades
Occasional Contributor

Great addition! 

 

Next up:

1.  Allow for the ability to assign that High Priority to a Task in a Workflow.

2.  Allow for Custom Task priorities: 

- High, Medium, Low

3.  Ability to Sort and control sort order :

 - Right now, we can see only ALL Tasks or only HIGH priority tasks.  It'd be nice to see All Tasks sorted by Priority.

VagaeNatus
Advisor

@sjudson this is one more time when Hubspot marks as delivered feature requests that are not. Clearly, a y/n "High Priority" is not the scope of this idea. It's at least the 4th time over 2 months for features I follow that this happen. I highlighted that then Hubspot never replied. It's getting serious. I see only 2 possibilities: (1) Hubspot PM do not read the content of the ideas, just the title, and are shipping without doing research (2) Hubspot PM are wrongly incentivised to mark as many idea as delivered even if they are not.

HubSpot Product Team
HubSpot Product Team

@VagaeNatus could you explain why the solution provided does not solve your problem?

HubSpot Product Team
HubSpot Product Team

@Shades thanks for the feedback. 

 

  • Task priority is supported in company and deal based workflows. Contact workflows are being worked on now. 
  • Could you explain why you want a label for MEDIUM and LOW priority tasks? How do you know when a task is HIGH priority vs. MEDIUM or LOW? And what's the difference between a task that is MEDIUM or LOW priority and NOT a priority?
  • Tasks does support sorting by priority and filtering by priority today. 
toricook
Regular Contributor

I agree that we need some type of way to better prioritize tasks than just by marking some as urgent. Most project management solutions have at least High, Medium, Low priorities. But reading through the thread, it seems like there are different field values that everyone wants. So maybe a good long-term plan would be to allow for custom fields on task properties? That way we can add other fields to tasks like tags, labels, or secondary owner, etc... similar to a way we use project management software where you might have a series of custom fields to help sort, segment, and filter your tasks.

R5
Visitor

I agree that having low, medium, high would be useful to split tasks.

Shades
Occasional Contributor

 

@sjudson 

 

 

1.  Workflow - Just curious, with Hubspot so CONTACT focused, why we wouldn't start there with the Workflow capability vs. the Company/Deal?  Maybe with CONTACT being the focus, it jsut has a higher barrier to entry?

2.  HIGH, MEDIUM, LOW - that was more an example of what one could do with Custom Task Priorities. A custom field for Priority would allow for prioritizing Tasks by Product, Process, Personnel, CTA, etc...   

3.  Sorting - Now combine Priority field assignment in Contact Workflows, Sorting of Tasks by Priority , this becomes SUPER powerful/useful.

 

Keep up the progress!  Happy Friday!

-Shades