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Status: Delivered
lrn24
Submitted by on ‎Jan 2, 2019 3:15 PM

Task Due Date Time

When creating a task, it defaults to being due at 5 pm. There is no way to change the default for this. You need to manually change every task which is time-consuming. There should be an option for default this time to one of your choosing. 

See more ideas labeled with:
HubSpot Updates
May 03, 2021 02:52 PM

@Anonymous though it was intentionally left out initially, we are now working to have task creation preferences apply to follow up tasks as well, so no need to create a separate idea for it now. Stay tuned for that update coming soon. 

Delivered
April 28, 2021 07:28 AM

Hi All,

 

Now you can set your default due date/time and reminders for tasks created from the CRM. To do so, head to Settings>General>Tasks and set your preferences. 

 

For more information on how to set task creation defaults, see this knowledge article.

 

Thank you!

Scott

In Beta
April 15, 2021 06:45 AM

Hi HubSpot Community,

 

I am pleased to announce that now in beta are task creation defaults. This will enable you to customize your default due date, due time, and reminder when creating tasks through the CRM. If you're interested in getting beta access, please submit your information here. 

 

Screen Shot 2021-04-15 at 8.37.27 AM.png

Being Reviewed
March 18, 2021 05:53 AM

Hi all,

 

Thanks for the spirited discussion around this one -- all points have been well made. We are actively working on a solution that will enable you to set your own custom default due date and reminder for tasks. As soon as it is ready for beta, I will post again here. 

 

Thanks for your patience,

Scott

Being Reviewed
April 28, 2020 06:56 AM

Hi HubSpot Community,

 

Thanks for the thoughtful commentary on this particular idea. We've since changed the default task due time to be 8:00 am. 

 

We are also working to remove the "Due Time" requirement from tasks altogether. This will make it such that tasks only need a "Due Date" but not a "Due Time". I am changing the status of this idea to Being Reviewed as our team scopes out this work. 

 

Thank you,

Scott

January 14, 2019 10:55 AM

Sorry to hear about the frustration. One thing I wanted to clarify, it seems there's been a little confusion between what the due date and the reminder date are doing.

 

For the comment "Who wants to be reminded of the tasks they were supposed to do that day just before they're about to go home"

 

The reminder date/time is separate from the due date/time. For example, by default the task is set to be due at 5pm, and the reminder to be sent at 8am. In this case, you would be reminded at 8am, not 5pm. 

 

The idea behind setting the default due date to 5pm was that you give yourself until the typical end of business day before that task is considered overdue. If the time was set to say 8am, as soon as the start of business, your task would be in red and considered overdue. 

 

At any rate, we've been getting similar feedback from customers in other channels, and we are going to change the default time from 5pm to 8am.

 

As to having the ability to set a default time, this is something our team can look into. 

 

Thanks for bringing up your feedback. 

176 Replies
EJR
Member
‎Aug 31, 2018 10:52 AM

Come on HubSpot...this is a no brainer.  Easy fix for your uber-cool programmers!!!

breakthruchamp
Member
‎Sep 3, 2018 4:04 PM

Similar issue is over here as well.

Hubspot just doesn't seem to think this is important enough. 

https://community.hubspot.com/t5/HubSpot-Ideas/Email-reminder-default-settings/idc-p/204964

kparto
Member
‎Sep 22, 2018 9:20 AM

This is super important and annoying Hubspot! The greatness lies in fixing the details.

sockclub_custom
Participant
‎Sep 25, 2018 6:55 PM

 We would love this! Our sales cycle is very short, so 3 days is even too much for us! Hubspot is great for automation, so I want to make sure that we allowing our team to think as little as possible about everyday tasks so that they can focus on progress and pushing the company forward. Thank you!

MW
Participant
‎Sep 27, 2018 8:52 AM

I would love to be able to customize this. Having a defalt that I can set help my team in fewer clicks and makes sure we're all using the same company approved defalt (2 Days)

iannicklin
Member
‎Nov 1, 2018 9:04 AM

This would save me so much time not having to change them every time I set up a task 

skycobSF
Member
‎Nov 15, 2018 5:11 PM

upvote

lotus
Member
‎Dec 7, 2018 9:11 AM

Agreed it would be great to change the default time and it would also be great to allocate the follow-up task to another user. I see this suggestion has been waiting for over a year to happen. Please help Hubspot. Thanks so much!

ncrisologo
Participant
‎Dec 26, 2018 2:26 PM

Agreed! 

 I utilize the overdue task tab for my day to day tracking and the tasks will only show up for that day at 5 pm or later (as a default)

eloyd
Participant
‎Dec 26, 2018 8:00 PM

Don't expect any progress on this.  If you're not one of HubSpot's VC-backed primary users, you're nothing.  No suggestions for what they consider "good enough for free software" have been implemented.  Be thankful they don't charge you for what they give you or else switch to SFDC.  HubSpot is what it is and will always be what it is because they just don't really care about making improvements. 

ilarabinowitz
Participant
‎Jan 2, 2019 12:17 PM

We should be able to customize the time, now this is 5 pm and is no longer convenient for me

alexs2019
Member
‎Jan 2, 2019 12:57 PM

Mine changed to 5pm Default. 

 

Please change back to 8am ASAP. This is not user friendly. 

JennPape
Contributor
‎Jan 2, 2019 1:26 PM

The new update has changed the default time for tasks to 5PM- which makes NO sense.  Why would a task be due at the end of the work day?  Why not just default to NO time, and allow the user to add one if they want to specify a time?  

TaraK
Member | Platinum Partner
Member | Platinum Partner
‎Jan 2, 2019 3:40 PM

I agree - 5:00pm is a horrible default time. Please change back to 8:00am. 

RPD
Member
‎Jan 2, 2019 3:55 PM

Regardless of there being a way to set your own default time, 5pm is a ridiculous default. Who wants to be reminded of the tasks they were supposed to do that day just before they're about to go home? Unless you start work 5pm this makes no business sense. 
8am was far better than 5pm. 

whyde2018
Member
‎Jan 2, 2019 5:38 PM

Very bizarre and counterintuitive. Like RPD said, why would I want a barrage of tasks hitting me at the end of the day as I am preparing to go home? The 8 am time allowed me to work through my tasks as the day wore on. 

 

Additionally, why can't we set our own default time for tasks to be scheduled in the settings? 

Sylvesterrr
Member
‎Jan 3, 2019 3:45 AM

This has been buging our team as well - default 17:00 makes "3 business days" effectively 4 days.

htm
Member
‎Jan 3, 2019 8:36 AM

It would be very helpful if default times for tasks were customizable. That extra mouse drag and click every time you set up a task really feels like a needless chore, increasing the amount of time it takes to do my work. Please implement a fix!

mda123
Member
‎Jan 4, 2019 4:46 AM

17.00 is the worst time for task setting, and creates more work for me when creating a task. 8.00 wasn't as bad. Please change it back to 08.00 or give me the opportunity to customise it myself in my preferences!

paulvuijsters
Participant
‎Jan 4, 2019 9:20 AM

Hubspot has changed default time to 5 pm now. For my salesteam, it is not very pleasent getting reminders when they are on their way home from work.

Hubspot please, make the default time  open for every customer to decide them selves, or change it back were it was.