Task Due Date Time

When creating a task, it defaults to being due at 5 pm. There is no way to change the default for this. You need to manually change every task which is time-consuming. There should be an option for default this time to one of your choosing. 

HubSpot updates
Task Due Date TimeHubSpot Product Team
01-14-2019

Sorry to hear about the frustration. One thing I wanted to clarify, it seems there's been a little confusion between what the due date and the reminder date are doing.

 

For the comment "Who wants to be reminded of the tasks they were supposed to do that day just before they're about to go home"

 

The reminder date/time is separate from the due date/time. For example, by default the task is set to be due at 5pm, and the reminder to be sent at 8am. In this case, you would be reminded at 8am, not 5pm. 

 

The idea behind setting the default due date to 5pm was that you give yourself until the typical end of business day before that task is considered overdue. If the time was set to say 8am, as soon as the start of business, your task would be in red and considered overdue. 

 

At any rate, we've been getting similar feedback from customers in other channels, and we are going to change the default time from 5pm to 8am.

 

As to having the ability to set a default time, this is something our team can look into. 

 

Thanks for bringing up your feedback. 

96 Replies
WillTBC
New Contributor

Would love to have a simple way to change the default from "tomorrw" to how our company decides best... Should be an easy change in the settings...please kee me updated

 

Example: Change Defautl from "tomrrow" to "your system so you choose the date" kind of situation.

 

Seems simple from my end but........

eloyd
Regular Contributor

It is simple.  But HubSpot gets no money by doing it, so they won't.  

 

So long, HubSpot.  We're going back to paper and whiteboards because they're more responsive and provide more features!

 

gelflex-cc
Esteemed Advisor

@blodge @roisinkirby  It would be helpful for those time zones that are known for the default task to set to what their time zones 8 am would be in your timezone.  For example. If the contact is in Hawaii and I am in Eastern time, add 6 hours to the default so it is 2 pm not  8 am. This way we are not wasting time calling before someone is open.   I would skip that task till later. 

RC_PM
New Member

I am another one who would really benefit from at least a company-wide default task due date and default ticket due date.

 

It appears that since this thread was created, HubSpot's first take on it was that 5pm made more sense because it's the end of the day, and if it were 8:00 am, then these would always be red, or overdue.

 

It seems that it now defaults to 8:00 am always, which is the exact opposite what they said.

 

PLEASE can we set a default time. Or can we tell you what our default time is and HubSpot can hard-code this for our company??

ParrallelUVers
New Member

Currently, tasks default to 3 days from now and I would like to be able to configure my default setting for the task due date. I personally prefer tomorrow as a default -which was the recent setting until it changed to 3 days from now.

eloyd
Regular Contributor

Get used to disappointment.

-Princess Bride

 

https://www.youtube.com/watch?v=nZIlAExvneo