Task Due Date Time

When creating a task, it defaults to being due at 5 pm. There is no way to change the default for this. You need to manually change every task which is time-consuming. There should be an option for default this time to one of your choosing. 

HubSpot updates
92 Replies
TravisG
New Contributor

The 5pm default time is horrible. This should be a setting that can be customized. This has been driving me crazy, along with the task reminder email being a default.

johnchapman1136
New Contributor

I liked it much better when I didn't have to associate a time with a task.  If a user wants to add a time, that's great, but otherwise please do not require a default time, or any time when creating a task.  My daily tasks are usually not defined by times, and therefore this is adding a layer that is very inefficient.  There are definitely occasions when a time is needed, but I prefer to be able to select a time when that is case.  At the very least, please change the the default time back to 8:00 am when a new task is set.   I'm actually very surprised by this recent change and would like to know who prefers this method and why?  Maybe I'm missing something.  Otherwise, please change this back ASAP if possible.  Thanks!   

Zuleica
Visitor

Hello Team, 

Please remove the default time for the tasks or allow us to customize. I also agree with John and most of my tasks don't have a time to be done.
It's really upseting to get the reminders to tasks so close to the end of my day or also it takes a lot of time to be changing each of the times for the tasks, specially when you have lots of leads to follow up.

Thank you.

natan
Occasional Contributor

need this too!

HubbubTom
New Contributor

I agree that having a default time is probably suboptimal for your wider user base.  If a user wants to add a time to a particular task then so be it, however, to force a time upon a particular task by default seems a little odd.  Obviously by removing the time you are actually triggering the reminder email for midnight anyway so it is understandable that a default may need to exist.

 

That said - our workflow is to set future tasks which generate emails (by way of a reminder) on an intended day that task is due for completion.  If we have to have a time default for a task then it makes much more sense for this time to be in the morning of the particular day prior to people getting to work so they have their email reminders when they get to their desk.  We were therefore happy with the 0800 hrs default. 

 

To move that default to 1700 hrs seems very odd especially with no way to customize that default time.  Our people now end up with a bunch of tasks coming through towards the end of their day which seems counter-intuitive.

brettworden
New Contributor

The task default due date time was set to 8:00am however recently switched to 5:00pm. This is for the reminder of the task to be sent out, in today's world sales reps are working fast and not focused on the reminder time so when setting up their follow up tasks and other activities for their task queue they run into issues with completing them on time as the reminders are coming at 5pm when they are leaving for the day. 

 

please allow for it to be a controlled feature where we can preset it to what we want, or revert back to 8am. 

HubSpot Employee
HubSpot Employee

Hey team! I completely agree that this is important for workflow efficiency - I'd love to see the ability to change the default task due time!

francine0228
New Contributor

I liked it much better when I didn't have to associate a time with a task.  If a user wants to add a time, that's great, but otherwise please do not require a default time, or any time when creating a task.  My daily tasks are usually not defined by times, and therefore this is adding a layer that is very inefficient.  There are definitely occasions when a time is needed, but I prefer to be able to select a time when that is case.  At the very least, please change the the default time back to 8:00 am when a new task is set.  

 

^^^What John said. Please set it back to 8AM or remove a time as a whole. This would be an amazing feature if we could choose our own default time. 

vivian
New Contributor

I do not like having a time associated with a task as my tasks are to be done in no certain order. I want there to be a way to go back to tasks without time but if needed for others to have time be optional. It makes some tasks look overdue when there is a time, that is not. 

Morgan1234
New Contributor

Hi there. I think it would be nice to have the default time to 12:00 AM. This way a task is due on that day and not a specific time. We don't need all tasks set to 8:00 AM when we are just getting in the office, and especially NOT at 5:00 PM after our day has ended. No deafult time would be the best option. You should be able to just choose a day and select a time if needed.