Task Comment and Reply Functionality
New to HubSpot and still building out our internal work processes and trying to determine the best manner in which to use Sales > Tasks. It seems to me that Sales > Tasks are missing the ability to comment. I was a 10-year salesforce.com user and found the comment functionality on Tasks to be super-efficient to provide timely progress updates or add additional information after Task assignment. Or, if a specific task required multiple steps or a prolonged time period, the comments provided an excellent place for progress updates towards completion.
I see that Sales >Tasks allow me to edit the notes field on the Task, but that doesn't ping the tagged salesperson, sales manager, or required third party with a notification.
Interestingly, I see this exact functionality within Marketing > Projects > Tasks. These Project Tasks work just as I would have hoped. Although, the Project Tasks don't allow a tie/reference to a Contact, Company, or Deal.
So, my question, is there a plan for the comment functionality of Marketing > Projects > Tasks to be incorporated into Sales > Tasks?
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