HubSpot Ideas

nriley

Sync with Google Contacts

Migrated from legacy ideas forum with 146 votes.  

I'd love to see 2 way synch to google contacts as an option.
Many apps use google contacts. For example, Evernote app has a business card scan function. Take a picture of a business card and it can add the details to your phone contacts. This can then synch to Google contacts. By just having the ability to sync from google contacts to Hubspot you gain this business card scan functionality.

If a contact has a new email or phone number, I need this on my phone, so a change in Hubspot CRM should be synched to google contacts.

I consider this to be fundamental, and this functionality exists in the Insightly free CRM - I am surprised I couldn't find a request for this (apologies if I have missed it).

HubSpot Updates
Delivered
April 26, 2021 09:04 AM

I could not be more excited to report that HubSpot's native Google Contacts sync has now shipped!  It is part of the newly launched Operations Hub and is now available to all customers at all tiers of the HubSpot product, including Free (with default field mappings - upgrade to Operations Hub Starter for custom field mappings).

 

 

 

August 11, 2020 07:59 AM

Sorry about that! All set now! Thank you for letting me know. 

In Planning
August 11, 2020 07:44 AM

Hi everyone, 

 

We are currently working on a HubSpot built integration between HubSpot and Google contacts. We would love to get user feedback on how we are thinking about this integration. Please fill out this form if you are interested in providing feedback to our product team. 

 

Thank you, 

 

Brandy

Delivered
May 06, 2020 01:14 PM

Hi everyone! I’m Collette, the Product Manager on the App Marketplace team. Thanks for taking the time to post, comment, and upvote this Idea.You can sync your CRM with Google Contacts through PieSync, who recently joined the HubSpot family. A full explanation of how to do so can be found hereWe’re working closely with our PieSync team members to make it even easier for you to connect your systems, so keep an eye out for more exciting features!

July 15, 2019 02:15 PM

Hi @dzunker - as of now, integrating a Google Contacts Sync natively into HubSpot is not on the product roadmap. However, one of our integration partners, Import2 has developed a valuable integration here that I would strongly recommend trying out!  http://wizard.import2.com/apps/hubspot/. 


June 19, 2018 06:37 PM

Thank you to everyone who has commented on this post. I am a member of the HubSpot Product team and am looking to understand how you would use the Google Contacts and HubSpot CRM Sync. 

 

From the postings thus far - I am seeing 2 trends

1) Data consistency

2) The ability to leverage Google Contacts on Mobile

 

What are the other uses that you would leverage and prefer from this integration to make this a valuable addition to the HubSpot platform? 

101 Replies
iainranu
Participant

The way I solved it was to leave Hubspot and get my money back.

 

Hubspot **bleep**.   Definitely not worth the inflated price.  

 

Very disappointing.

eNinja
Member

 The fact this wasn't a day-one feature is astonishing.

KCocanow
Participant

HubSpot's integration with Import2 Wizard just announced yesterday an integration with Google contacts. So through using their free service, you can now pull contacts from Google Contacts to HubSpot

JanaB
Top Contributor

Thanks @KCocanow, yes Import2 Wizard offers two way sync, check out this page: https://wizard.import2.com/data-sync

wblaney
Member

Thanks @JanaB for you pointing out Import2.  I have seen through these threads that PieSync can also work but looks like this is a paid for subscription.

 

For small business owners, or where most of our transactions will fall far less than 500 records/month the free versions of Import2 & HubSpot look to be very compatible. 

Are there any other users who have used Import2? What have been your +/- with the program? 

mredekopp
Member

totally agree. Contact sync is arguably more important than all the other features of a CRM

Betty
Member

I want this feature. Sync HubSpot contact and Google contact would solve lots of troubles. 

chihao
Participant

Need this function, is any possible to implement it?

Flymofo
Member

Just starting out with HubSpot but this limitation  ie  no sync between HubSpot Contacts and my Google contacts on phone PC Table etc is a real nuisance - I don't want to tie in to an expensive Zapier account (the free one isn't worth a light).  It's making me think of finding a better way of working.  Shame - HubSpot looked promising. 

mcpaha
Contributor

Really want this... And selectable only contacts where I am owner. This is (almost) showstopper for using HS.

hubspotuser2
Member

its is a show stopper

TalkingMonkey
Member

Import2 is not free.  Maybe it was in January, but the 500 row plan is $25 a month.  This should be a core feature.  

dzunker
Member

Any update on making this a core feature for hubspot? 

 

Cos
Member

Please setup a native google contact sync, like pipedrive and other CRM's in this area.  It's a huge time saver! 

 

I'm not sure if this has to do with data privacy, like GDPR. But it kills the idea of "automation" if you have to manually copy all your contacts over every day. Zapier is a short term fix as it wont update as you go along. It needs to be an API. 

 

HS please sort it out please! 

GrzegorzF
Contributor

Google Contacts like Pipedrive, and others. Please support ASAP.

Or let us know why you do not want to develop it? (it's already 2-3-4-5 years since people are asking it)

dzunker
Member

Any update on this important core feature? I would really like to use Hubspot more. I current use the Sidekick email notifications, and attempt to keep things synced with Zapier, but it is not very effective for 2-way sync

Dylan
HubSpot Product Team

Hi @dzunker - as of now, integrating a Google Contacts Sync natively into HubSpot is not on the product roadmap. However, one of our integration partners, Import2 has developed a valuable integration here that I would strongly recommend trying out!  http://wizard.import2.com/apps/hubspot/. 


robert-d
Member

+1

BastiSchuhl
Top Contributor

Using HubSpot as the original source for employees' (especially sales reps' and management's) google contacts is absolutely crucial. I'd love to see this on the product roadmap as well. Thanks!

mike_hubspot
Member

For now I'm always creating those contacts two times.

For a CRM system (thanks for all we get 😉 :+1:) it could be more easy 🙂 

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