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I would like the ability to start a sequence from a reply in gmail.
Here is just one use case:
1. We start a prospect on a sequence, which encourages them to book a demo with us.
2. The prospect replies to one of the emails in the sequence and says:
"Thanks Lee, I'll book a time next week."
3. Now we want to enroll that prospect in a new sequence that says "thank you" and then follows up with him multiple times if the prospect forgets to book a demo.
We have multiple use cases like this.
Without the ability to do this in gmail, we'll have to jump in and out of the CRM tens of times per day. Not ideal.
Hi Community,
Just want to give an update here because it has been some time since the last update came though, I'm sorry about that. This is still being reviewed, and a problem that we plan to prioritize this year, however, it will likely come later in the year, so I am updating the status here to Not Currently Planned.
We see a lot of value in solving this issue, especially in cases when folks are working from an email client. Once we have solved some core issues related to managing enrollments and reporting, we plan to priortize solving this problem.
Best,
Glen
Hi Community,
I'm updating this idea to "Being Reviewed". We're looking into a few variations of "replying with a sequence" and from some of the use-cases in your comments and from some customers I've spoke with, it sounds like there are a couple of ways folks think of "replying with a sequence".
If you'd be interested in providing some more feedback to help us scope out the work, you can fill out this form to participate.
1) After receiving an email, clicking "reply" and using a sequence to respond back instead of a one-off email. This seems to be the majority of feedback.
2) When sending an email to a contact, selecting an option to "follow-up" with a sequence.
We're primarily focused on #1, but would be interested to hear feedback on either.
Best,
Glen
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