After assigning a Lead to a HS Sales User, I'd like to start a Sequence on their behalf, such that the email in the sequence has the FROM email of the HS Sales User, not me (the initator of the sequence).
Hi @MandyL! That’s a completely fair question, and I appreciate you following up and sharing your thoughts. After seeing your comment, I checked in with our product team and was able to get a bit more context.
When the product team evaluates what to prioritize, they consider multiple factors, the feedback shared in the Ideas Forum being one of them. The good news is that this particular request is still on their radar and being discussed, and hasn't been deprioritized. That said, it hasn’t been scheduled for development yet. The main reason is that other projects with more immediate impact have taken precedence for now.
We fully understand how valuable this would be, and I’ll continue to keep an eye on any updates from the product team. If I hear that it’s moving into development, I’ll make sure to share that news here right away. At the moment, though, there’s no confirmed timeline.
This idea's status has changed from ‘Being Reviewed’ to ‘Idea Submitted’. This change is due to our improvement project to update our Ideas Forum statuses in order to provide better transparency into how we are listening to your feedback.
“Idea Submitted” means that our product teams are aware of this feedback and are monitoring the need for this feature alongside other inputs that determine their priorities & roadmap.
For more details about the statuses we use on the Ideas Forum & what they mean, you can read this community post here.
Is this still not possible? I think this would be very useful as it should be possible for the Sales Manager to enroll those sequences on the behalf of his sales staff.
Is there a threshold before your product development team gives an answer on progress on this request? There is obviously great interest among HubSpot users for this function to be added. Please give an update. Thanks.
I agree, being able to start Sequences on behalf of the salespeople I support would be a very helpful feature! This is something that needs to be solved, especially since there is already functionality to send Marketing emails on behalf of the same people.
I had a chat with Hubspot support, who told me that
"We'll have several updates coming out in sequences these next several weeks and months, including the ability to bulk send, LinkedIn InMail, Manual emails, and updated send limits to allow for more flexibility. The goals this quarter are to make the tool more usable for the individual user and rep."
He acknowledged that this feature is at this moment not in their priority list - but please keep posting comments so that it can get on their radar as a deeply missed functionality.
This is something we would use immediately! HubSpot really needs to add this as a top priority! I know another company shopping around and I recommended HubSpot but this is a big flaw they don't think they can over look...
We chose HubSpot because they are positioned as a platform that will grow with us as we scale.
When our small sales team needs support from a sales assistant, but that assistant can't perform tasks like these in HubSpot on their behalf, it makes us wonder if we have the right solution.
Please make this priority and notify us when it's in place.
I've been trying to build workflows than unenroll someone when they reply to an email. There is no straight forward way to do it, so the next best thing would be to be able to send a sequence on behalf of my sales team. However, there is no way to do that either, which leaves me a little stuck!
This is greatly needed. I work to support our sales team and need to be able to enroll contacts for them so that they can continue working in the field.
I'm updating this posting to "not currently planned" to be transparent that we do not plan to develop this feature in the coming quarter. I've had a chance to speak with a few of you, and recognize that many team would beneift from the ability to enroll sequences on behalf of others. This is one of our top ideas in sequences and is gaining a lot of traction, so we will continue to monitor and provide updates on a more consistent basis.
I've asked for this before, but now am responding to the announcement that it is not on the roadmap this quarter. This is pretty essential. I suggest strongly you reconsider your roadmap.
I too am disappointed that this is still not on the roadmap. As was mentioned by another user, we signed on with Hubspot with the idea that you would help us scale as we grew. Right now we really need the ability to have a support person create sequences so our sales team can focus on calls. Very disappointed that this hasn't risen to a higher priority over the past 3 years. Given that we can do this for workflows, it would seem to most that it would be relatively simple to apply the same approach to sequences. Please reconsider your roadmap. This is definitely needed, especially for smaller organizations like mine. Thank you.
Not having this feature has really set us back in terms of productivity with HubSpot. As the marketing person, I would be able to assit the sales team greatly in working their leads and getting content to the leads, but our sales team currently is unable to devote enough time to working all the leads so our sales continues to suffer until this is available.
Debe ser un usuario registrado para añadir un comentario aquí. Si ya está registrado, inicie sesión. Si todavía no está registrado, hágalo e inicie sesión.
